Thought Bubble

Lessons Learned on Email Over-Reliance

January 24, 2012, 1:00pm posted by

For the most part, Public Relations plays a ‘behind-the-scenes’ role — promoting, driving visibility and managing the reputation of companies and brands. It is rare that we, the PR folks, are in the media spotlight. Sometimes, when we are it is not for good reason. This was the case for Ocean Marketing’s Paul Christoforo, the former representative for N-Control's Avenger controller attachment who also doubled as their customer service agent. He was recently entangled in a hostile email exchange with an N-Control customer, Dave, that went viral after it was posted on the Penny Arcade blog. 

DialAmerica Jobs Make Headlines

July 15, 2011, 1:45pm posted by

Given the continued economic challenges faced across many parts of the United States, it is not surprising that local job creation is considered headline news.  

The CooperKatz team worked with DialAmerica, one of the nation’s largest privately held teleservices companies, to announce the re-opening of its Greenville, S.C. contact center on July 5th and help drive recruiting efforts.

Thought Bubble is a space for members of the CooperKatz team to share whatever comes to mind - from news about our company and clients, to insights on the constant evolution of the marketing communications landscape.

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